Terms & Conditions

The terms and conditions for use of the Bhagyaratnam® website bharatpearls.com are detailed below and should be read carefully. We may vary these terms from time to time and therefore you should check them before you make a new purchase.

Please note, any use of this website or purchase made through this website constitutes an agreement to abide by the terms and conditions detailed below which shall override any other terms and conditions. Any contracts or agreements formed between you and us by means of this website shall be governed and construed according to the legislation of India any disputes or proceedings shall be subject to the exclusive jurisdiction of the Jaipur.

ONLINE SHOPPING

We have taken care in presenting the products on our website as accurately as possible. The images you see will depend on your monitor's display and color capabilities. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise. Before you place an order you should read the Delivery Information and Returns Policy.


CONTACT DETAILS

Our primary method of communication with you is by email. Therefore please ensure the email address you provide us with is correct. All order and dispatch confirmations will be sent to the email address you provide. In the unlikely event of a problem with your order, we will contact you by telephone. Again, please ensure the contact telephone numbers you provide are accurate.


ORDERS

Once you have completed the checkout process we will send you an order confirmation email detailing the products you have ordered. This is not an order acceptance. Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the Products ordered unless we have notified you that we do not accept your order.
Non-acceptance of an order may be a result of one of the following:
The product you ordered being unavailable from stock
Our inability to obtain authorisation for your payment
You are not meeting the eligibility to order criteria set out in the main Terms & Conditions
We cannot accept orders from persons under the age of 18.
All orders can be placed via our customer experience team who can be contacted on phone  (+91) 8290070234 or mail us on bhagyaratnam@gmail.com


TRACKING ORDERS

If you have selected a residential or business address for delivery, once you have received your order confirmation your delivery will be due the following day (excluding Sundays).

If your order has not been received within the agreed times (see your despatch note for confirmation of this) then you will be able to contact on (+91) 8290070234 to track your order we will help you out with your order status


EXPECTED ARRIVAL OF DELIVERIES

All orders received online at Bhagyaratnam® are processed and, depending on stock availability, are dispatched as promptly as possible and normally delivered in 1-3 working days. Please see the delivery information on the product pages for more specific information. If the items you have ordered qualify for Express Delivery, they will normally be delivered within 1-2 working days.

Where any products have a longer delivery time of 48 hours, our customer experience team will contact you by email to confirm the approximate date of despatch.

Delivery times stated are subject to order approval. Please visit our delivery page for complete information.


DELIVERY ADDRESS

All deliveries will be made to you at the addresses specified by you in the order. If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and store the products. If you wish us to redeliver the products to you, you will need to authorize us to charge your credit card/debit card for such re-delivery. If we do not hear from you within 28 days, we will cancel the order and refund your payment to you less any reasonable delivery charges we have incurred.

A signature may be required to receive the order and you will be responsible for the products as soon as they are delivered. Ownership of the Products shall pass to you once we have received payment in full.

If you decide to have your order delivered to a different address than your own, a signature may still be required and the general conditions of delivery will remain unchanged.


LOST PACKAGES

Even though packages are sent via secure courier, on rare occasions we do experience losses whilst in transit. Please get in touch with our customer experience team if you think this may be the case with your order.

Please be aware that if we are not contacted within 30 days, an insurance claim cannot be made, and thus the customer will be unable to claim any loss from Bhagyaratnam®


CREDIT/DEBIT CARD PAYMENT

We will contact your payment card company for authorization when you place your order. Your payment card will then be debited when we pick your order for dispatch. We accept the following cards for payment: American Express, Mastercard and Visa & Rupay. The total amount you pay is unaffected, regardless of the payment method used.

We take every reasonable care to ensure that your order and subsequent transactions are conducted in a secure environment. If products are not available for any reason after we have accepted your order, we will let you know. We will not charge you for these products and will refund any amount already paid (if any) by way of credit to your credit card/debit card account.


VALIDATION CHECKS

All credit, debit, and charge cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.

In addition, in the interests of preventing fraudulent use of credit, debit, and charge cards, will validate the names, addresses, and other information supplied during the order process against commercially available records (e.g Electoral Roll data, Credit Reference Services). A third party may also be instructed to complete these checks. By ordering from the bharatpearl.com website you consent to such checks being made. We may need to contact you by letter, telephone, or email to verify details before we are able to process and dispatch your order, or we may be unable to accept your order. Any information given may be disclosed to a registered Credit Reference Agency which may keep a record of the information.

All information provided will be treated in accordance with the Data Protection Act 1998. These measures are taken as extra protection for you, to ensure your online shopping experience with us is as safe and secure as possible.


PRICES AND CHARGES

We try to ensure that all product information and pricing displayed on this website are correct and up to date at the time you place an order. We verify pricing at despatch and in the event of an error the following policies will apply:

Actual price lower than the price is shown at the time of order - at our discretion, we will charge you the lower amount and dispatch the product.
Actual price higher than the price shown at the time of ordering - we will either contact you to discuss whether you wish to continue with the order or cancel the order and send you an email confirming the cancellation.
All prices shown on the website are inclusive of GST.
All delivery charges are shown as a separate line item on the order summary page.
SALE
This offer is available for a limited period only.
This offer is available online only.
This offer applies to selected items only, while stocks last and are subject to availability.
No cash alternative can be offered.
Bhagyaratnam reserves the right to withdraw this offer at any time.
Offer cannot be used in conjunction with any other offer, promotion, promotion code or if, however, the product is part of our replacement option, then please contact our customer services team on (+91) 8290070234 and the product can be put through but at the full retail price.
Only one discount can be used per single transaction.
Delivery is subject to stock/size availability and usually within 1-5 working days.
All items have been available to consumers at the normal retail price for at least 28 consecutive days in the last six months online or in other Bhagyaratnam showrooms with the exception of our TAG Promotional Watches and selected Diamond Rings which have been on sale at the higher price for 5 Days - details on request.

 

ONLINE ONLY PRICES

This offer is available for a limited period only.
This offer is available online only.
This offer applies to selected items only, while stocks last and are subject to availability.
No cash alternative can be offered.
Bhagyaratnam® reserves the right to alter the selling price or withdraw this offer at any time.
Offer cannot be used in conjunction with any other offer, promotion, Tesco Vouchers, Interest-Free Credit or with an Insurance Card. If, however, this product is part of our replacement option, then please contact our customer services team on 0800 849 5051 and the product can be put through but at the full retail price.
Delivery is usually within 1-5 working days.
For discount code terms of use please refer to our Discounts Terms of Use.

 

DIFFERENCE BETWEEN ACTUAL AND PICTURES

Images displayed on the bharatpearls.com website may
All Products weight and sizes figures are approximates. Please confirm the actual dimensions and figures related to the product before making purchase.


AVAILABILITY
All products and/or services displayed on this website are subject to availability. Prices of products may change from time to time. We confirm availability and price at the time your order is placed. If a product is unavailable when we come to dispatch your order, we will contact you either by phone or email.


WEBSITE ERRORS

We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price or item availability.

We present our content 'as is and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice.


COPYRIGHT TRADEMARKS AND SITE CONTENT

Bhagyaratnam are the owners of the copyright of this site and all materials on this site including content, design, text, graphics, and photographs.